If you are choosing a window treatment company, sometimes the smaller details matter. One of the reasons to choose a window covering company over another one has to do with how you will be treated by the company. In this blog and attached video, you can see how Kempler Design treats its clientele.
This video was shot about 5 years ago. It was made for a client who was not available for the installation, so we made this video as a walk through for him. While you watch it, you will see some things that give you a good representation of our company and how we do business.
For example, you will notice that the owner, Paul Kempler, actually is the installer. He, or shall I say me, is involved in all of our residential installations. Typically, this is done without any helper. Many people comment that they are surprised that Paul shows up alone to do the work. This has been the standard practice for Kempler Design for over 25 years.
You will also notice that the level of communication is good and very specific to the client’s needs. If you were standing there, instead of Thomas in the video, you would get this level of one on one instruction. I didn’t want to make the video too long, but there are other things that would be part of your follow up consultation.
You might think about one other small detail that might go unnoticed. It is very normal for us to do work in someone’s home without them being there. One of the reasons that people trust Kempler Design in this capacity is because they deal with the owner in person from the beginning to the very end of the process. They will have no one in their home that they do not trust.
I appreciate you reading this blog today. I hope it helps you decide what type of company to work with to do your window treatments.
Kempler Design is located in Reno NV and serves the northern Nevada and Lake Tahoe regions with a mobile design showroom. Paul Kempler, its founder is considered a window fashions expert. Kempler Design has been featured in many prestigious projects, including the HGTV dream home in Lake Tahoe. Kempler Design works with homeowners as well as interior design firms looking for a local contact in the Reno/Tahoe area or is available for travel.