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The Hunter Douglas Vertiglide is available in the Duette and Applause lines. There have been many versions, but the weak point in the durability of the product is in the tension cord. The cord has a tendency to slip out of tension. When this happens, we get a call asking how to fix the “hanging cord”. The posted video will show just how easily fixed it is.

This is the most common adjustment on a Vertiglide, but there are other issues that come up. The plastic part that you see my finger on in the video can break. Hunter Douglas now ships extra pieces with the original order, so you can retie the knot if the piece breaks.

The best, or worst, or funniest story I’ve experienced with the Vertiglide product was from a long time ago. I got a call from the customer who had a very large dog. There were thunderstorms in the area and the dog got scared and ran completely through the screen door and the Duette Vertiglide. When the dog ran into the shade, it pulled almost all of the carriers out of the fabric. Thankfully, there was a happy end to the story. We were able to re-install the carriers back on to the Duette fabric and everyone lived happily every after.

Vertical Honeycomb Shade

Vertical Honeycomb Shade



About Us

Kempler Design is located in Reno NV and serves the northern Nevada and Lake Tahoe regions with a mobile design showroom. Paul Kempler, its founder is considered a window fashions expert. Kempler Design has been featured in many prestigious projects, including the HGTV dream home in Lake Tahoe. Kempler Design works with homeowners as well as interior design firms looking for a local contact in the Reno/Tahoe area or is available for travel.

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If you are looking for helpful window treatment information and tips, then please call 775-857-3100, or complete our online request form.