We received a call from a customer where a houseguest had grabbed a motorized shade and pulled on it. They thought that it was a cordless shade, and not a PowerView motorized shade. The customer didn’t damage the shade, but they unwittingly set an intermediate stop.
An intermediate stop is where the shade is programmed to stop at a pre-determined location. It will stop at this location every time that the shade is raised or lowered. The user can bypass this stop with proper use of their remote. We may discuss this at another time, but for now we need to learn how to reset the shade.
Watch the attached video and learn the basics of resetting the limit stops. Basically, it boils down to doing a manual reset.
- Press and hold the manual button on the headrail gently for 6-10 seconds. When the shade jogs, immediately release the button. I suggest turning off all noise in the room. Sometimes you can hear the jog, but you can’t see it.
- Watch the shade go completely up and down while it sets new limits.
- Repeat as necessary.
Do NOT hold on to the button for longer than the 6-10 seconds or shade may lose the group programming.
After you have reset the PowerView limits, the shade should be working as it did when newly installed.
Kempler Design is located in Reno NV and serves the northern Nevada and Lake Tahoe regions with a mobile design showroom. Paul Kempler, its founder is considered a window fashions expert. Kempler Design has been featured in many prestigious projects, including the HGTV dream home in Lake Tahoe. Kempler Design works with homeowners as well as interior design firms looking for a local contact in the Reno/Tahoe area or is available for travel.